Returns & Exchanges

At Shrubbly, we want you to love every sip of our sparkling shrub. Since our products are perishable food items, we offer a 30-day satisfaction guarantee to ensure you are completely happy with your wellness drinks.

Return Process

• 1.
  Contact Support

  Send an email to our support team within 30 days of receiving your order, including your order number and the reason for your request.

• 2.
  Provide Documentation

  If your order arrived damaged or incorrect, please attach a photo of the product and packaging to help us improve our shipping process.

• 3.
  Review Process

  Our team will review your request within 2 business days to determine if a replacement or a full refund is the best solution for you.

• 4.
  Receive Credit

  Once approved, a refund will be automatically applied to your original payment method, or a fresh replacement shipment will be dispatched.